Most people who find us say exactly that before their first order. The honest answer is that most people haven't switched because they assumed nothing better existed — not because they'd tried everything and decided to stick.

The pattern in our reviews is consistent: scepticism before the first order, then a version of "I'll never go back." That switching moment almost always happens on the first try. The ketchup is the clearest example — we have hundreds of reviews from people who'd used the same brand for decades and didn't expect to change. They did.

You don't have to take our word for it. We publish every review, including the ones that aren't five stars.

Yes — and the difference is in what's actually in the bottle.

Most mainstream condiments use water as their primary ingredient, then use synthetic thickeners and stabilisers to rebuild the texture that real ingredients would provide naturally. Our Original Mayo has six ingredients. No water, no gums, no synthetic preservatives. A leading light mayo has water as its first ingredient, egg at 1.5%, and sixteen ingredients in total. That's not a small difference.

You're not paying more for the same product with a nicer label. You're paying what it actually costs to make it properly.

Whether that's worth it depends on how often you use it. The customers who reorder — and most do — have already answered that question.

It's the right question, and the honest answer is that it depends on what you pick — which is exactly why building your own bundle is better than a pre-selected one.

What the reviews consistently show is that people expect to use two or three things regularly and find themselves reaching for all of them. The reason is that these aren't occasion sauces — they're designed for everyday food. The hot sauces work on eggs, sandwiches, and burgers as much as they do on anything special. The condiments replace what you already buy. The cooking sauces go on whatever protein you've got on a weeknight.

If you're worried about novelty purchases sitting unused: that's not what this range is. A lot of customers describe themselves as sceptics who expected something gimmicky. What they find is that the flavours are practical and balanced — useful on food rather than interesting in isolation. That's why most people reorder.

Some products are available in selected retailers, but the full range — and bundles — are only available here. If you want access to everything, or you want to build your own combination, this is the only place to do it.

Yes, and it's a better gift than most pre-selected sets precisely because you can tailor it. If you know someone grills a lot, load it with BBQ sauces and rubs. If they cook from scratch, lean toward simmer sauces and hot sauces. If they're a condiment person, ketchup or mayo do the job.

We get a lot of repeat gift orders — people who bought for someone else and came back for themselves.

But please note, it doesn't come in a gift box.

2–3 working days on a tracked service. You'll get a link so you can follow it.

Yes — any order over £45 ships free, applied automatically at checkout.

Yes. Bundles are priced to reward volume — the more you add, the better the per-bottle value. If you're restocking on sauces you already use, a bundle is almost always the better option versus buying individually.